Wednesday, November 20, 2019

Measuring Team Performance Essay Example | Topics and Well Written Essays - 750 words

Measuring Team Performance - Essay Example Reaching the goals means identifying some of the strategies, formal or informal’ (McNamara, 2007b). Therefore, it is apparent that the four major management functions namely planning, leading organizing and controlling are interdependent with a failure/success in one determining the fate of the others. The performance standards that are to be met by the employees are set in the planning process. It is important for the management to understand that all the activities to be performed win the organization need to have their predefined standards (Erven, n.d). It is thus the role of the management to ensure that the employees are conforming to the laid down standards. McNamara (2007b) observed that the evaluation and review of performance ‘provides an opportunity for the supervisors and the employees to regularly communicate about goals’. The managers need to understand that ‘lowering the standards to what has been attained is not a solution to performance problems. On the other hand, a manager does need to the standards when they are fund to be unattainable due to resource limitation and factors external to the business’ (Erven, n.d). As such, the controlling process helps to identify the possible problems that may arise to deter the organization’s pr ogress. Since the controlling process is aimed at identifying how employees conform to the standards, the required steps are taken depending on the outcome. If the performance by the employees is established to be substandard, ‘then preventive action must be taken to ensure that the problem does not recur. If performance is greater than or equal to standards, [then] it is useful to reinforce behaviors that led to the acceptable standards’ (Erven, n.d). Thus, controlling, as a management function is analogous to quality control in a production company. As McNamara (2007b) described, quality control involves ‘specifying a performance standard, monitoring

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